شروط الخدمة

Welcome to Talelly. These Terms of Service ("Terms") govern your access to and use of our website www.talelly.com and the purchase of our physical children’s story products. By using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Talelly

Talelly is an online store based in the State of Qatar that sells physical children’s story products designed for families, parents, and guardians.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are a parent or legal guardian using the website on behalf of a child

Children are not permitted to make purchases independently.

3. Products and Orders

All products sold on Talelly are physical items
Product descriptions and images are provided for informational purposes and may vary slightly from the actual product
We reserve the right to refuse or cancel any order at our discretion

Once an order is placed, you will receive an order confirmation by email.

4. Pricing and Payments

All prices are displayed on the website and are subject to change without notice
Payment must be made in full at the time of purchase
Payments are processed securely through third-party payment providers

Talelly does not store your payment card details.

5. Shipping and Delivery

Delivery times are estimates and may vary based on location
Talelly is not responsible for delays caused by courier services or customs clearance
Risk of loss passes to the customer upon delivery

6. Refunds and Returns

Refunds and returns are governed by our Refund & Return Policy, which forms part of these Terms. Please review that policy before making a purchase.

7. Intellectual Property

All content on this website, including stories, text, illustrations, graphics, logos, and designs, is the exclusive property of Talelly and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

8. Acceptable Use

You agree not to:

Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Misuse our content or intellectual property

9. Limitation of Liability

To the maximum extent permitted by law:

Talelly shall not be liable for indirect, incidental, or consequential damages
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product

10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes means you accept the updated Terms.